Customer Relationship Management (CRM)
Providence also focuses on providing comprehensive CRM (Customer Relationship Management) with our solution partner Pivotal. The Pivotal solution is capable of catering to multiple industries with various processes and business rules.
Pivotal’s CRM focuses on industry specific CRM solutions, which have basic components built-in which can immediately add value to our clients businesses based on best practices and industry standards. The solution is also on a customizable platform, which allows them to amend it to suit their needs thereby providing ongoing support of their changing business requirements.